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[ISP] Indianapolis Telecommunications Operators Recognized
Start Date: 4/6/2014Start Time: 12:00 AM
End Date: 4/6/2014
Entry Description

For the past several years, the Indiana State Police has recognized the pivotal role played by its telecommunications operators who are commonly referred to as regional dispatchers. They use telephones, radios, computers, and technical skills to answer calls for emergency assistance and dispatch first responders to the site of an emergency. They also provide support to field personnel, the general public, local police agencies, emergency medical services, the National Weather Service, and other governmental agencies.

Each year the second full week of April is dedicated to the men and women who serve as public safety telecommunications operators. In 1991, Congress proclaimed it as a national week of recognition. This year it is April 13 through April 19.

Telecommunications operators, for the Indiana State Police, work from six regional dispatch centers located in Bloomington, Versailles, Fort Wayne, Lowell, Bristol (Toll Road) and Indianapolis. They are responsible for dispatching troopers and motor carrier inspectors to calls for service in 92 counties. Currently each regional dispatch center is allocated one regional manager, three regional supervisors, and several telecommunications operators (regional dispatchers).

Those selected as regional dispatchers with the Indiana State Police must pass a written and typing test before they are interviewed to be hired. They are required to remain composed in many different emergency situations and have the ability to speak calmly and clearly. They must be proficient in the many tools of their trade which range from computers, multi-line telephones, dispatching equipment, to a fax machine. Indiana State Police telecommunications operators are required to become certified in entering information in the Indiana Data and Communications System (IDACS) and National Crime Information Center (NCIC). They are also required to be certified in emergency medical dispatch.

Telecommunications operators working from Regional Dispatch Center V located in Indianapolis, IN are responsible for dispatching troopers and motor carrier inspectors working from the Indiana State Police Indianapolis and Pendleton Posts. The Indianapolis Post covers Marion, Hancock, Hendricks, Hamilton, Boone, Johnson and Shelby Counties. The Pendleton Post covers Madison, Delaware, Randolph, Henry, Wayne, Rush, Fayette and Union Counties.

Personnel assigned to Regional Dispatch Center V:

Regional Dispatch Center Manager – Jill Schmidt
Regional Shift Supervisor – Amy Day
Regional Shift Supervisor – Beth Roberts
Regional Dispatcher – Donna Schultz
Regional Dispatcher – Jason McIntyre
Regional Dispatcher- Reva McCammon
Regional Dispatcher – Jillene Walker
Regional Dispatcher – Brandy Coomer
Regional Dispatcher – Beverly Wojtkowski
Regional Dispatcher – Heath Kiser
Regional Dispatcher – Bryce Viehweg
Regional Dispatcher – Teresa Donnar
Regional Dispatchers – Katrina Wright
Regional Dispatcher – Carrie Richardson

Anyone interested in a career as a telecommunications operator with the Indiana State Police are encouraged to contact the nearest Indiana State Police Post or search online at the the State of Indiana Job Bank at www.in.gov/spd/careers.

Contact Information:
Name: Sgt. Rich Myers
Phone: 317-899-8577
Email: rmyers@isp.in.gov
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Entry Type:
Press Release
Entry Category:
  • Alerts and Notification
  • IN.gov Category:
  • Law & Justice
  • Public Safety
  • Agency Name
    Police, Indiana State

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