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Cutting and pasting directly from MS Word does not format correctly. For instance, an apostrophe will end up coming out as a code (%u2019), same for bullets, dashes/hyphens, and open/close quotes.
The best way to transfer your text is to “clean” it. Highlight your text, and then go to ‘Edit’ > ‘Clear’ > ‘Formats’. This should remove most of the MS Word code/formatting. You should then be able to paste your text into INGA.
To verify your application is free of code. Click “Preview application” on any page. Once your application launches in Adobe Acrobat (or whatever PDF viewer you have) Use the ‘Search’ function. Search for ‘%’ symbols. Anywhere you see a ‘%’ that is not supposed to be a percentage sign, that is where some code is left. Go back into INGA and edit out the code.
The best way to avoid this problem is to type directly into the application. You can then copy and paste text from INGA into word to spell check.