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Disaster Recovery Resources
Indiana Department of Homeland Security PIO On-Duty Contact Information
To join the mailing list for updates regarding February 2018 flooding, click here.
Disaster Recovery Centers
Business Recovery Centers
Damage and Disaster Response
American Red Cross
Bureau of Motor Vehicles
Clean up and Debris Removal
Pet and Livestock Safety
Volunteering After a Disaster
Disaster Recovery Centers offer in-person support to individuals and business owners. Recovery specialists from the Federal Emergency Management Agency (FEMA), the U.S. Small Business Administration (SBA) and the State of Indiana are available to provide assistance to anyone filling out their applications or updating their status. Voluntary organizations are available and offer a variety of services to help survivors recover.
Disaster Recovery Centers have opened across Indiana to help flood survivors. For more information and locations, click here.
The U.S. Small Business Administration (SBA) announced the opening of a Business Recovery Center (BRC) in Elkhart, Indiana on May 21, to help businesses impacted by severe storms and flooding from Feb. 14 through March 4, 2018.
SBA representatives at the Center can provide information about disaster loans, answer questions and assist businesses in completing the SBA application. The Center is located as indicated below and will operate until further notice.
Concord Fire Department
23625 CR 18
Elkhart, IN 46516
Hours: Monday – Friday, 8 a.m. to 5 p.m.
Closed: Saturdays and Sundays
Closed: Monday, May 28, Memorial Day
Learn more: Press Release from 5/21/18
Requesting Clean-Up Assistance
Individuals that need assistance during the clean-up process should reach out to 211 by phone or by visiting the Indiana 211 Website. The 211 system, which is available to Hoosiers statewide, is tracking volunteer resources located and working in the affected areas.
General Flood Safety Information
IDHS Flooding Fact Sheet
American Red Cross Flooded Home Repair Information
FEMA Post-Flood Salvaging Information
Disaster Declaration Process
Following a disaster, there are specific steps that are involved in the recovery and rebuilding process. This fact sheet provides more information on the disaster declaration steps, as well as types of recovery assistance that may be available following a disaster.
Indiana is using IndianaHousingNow.org to locate housing for those displaced by flooding.
National Flood Insurance Program - Individuals within flood plains are encouraged to purchase flood insurance. The National Flood Insurance Program is one of several options available to Hoosiers.
Download the Flood: American Red Cross App located in the Apple or Google Play App store for updates on shelter locations and emergency preparedness. All of the American Red Cross Apps can be found here.
Vehicles, vehicle titles and identification are one of the major items that individuals need to have replaced following a flood. Below are resources for replacing these items:
Driver's License Replacement
Salvage Motor Vehicle Title - Individuals who own a flood damaged car that was built within the last seven years and would cost more to fix than its current market value must apply for salvage motor vehicle title.
Avoiding Flood-Related Vehicle Fraud
Individuals impacted by severe weather may be eligible for unemployment benefits.
Following a disaster, resources may be available for individuals that need food, monetary assistance, home/community services, or possibly health coverage. More information about available programs and application to determine eligibility are located below:
Contact Local Health Department
Family Resources Provided by the FSSA
FSSA Child Care Finder
Application for SNAP (Food Assistance), TANF (Cash Assistance), Medicaid, Hoosier Healthwise, Healthy Indiana Plan - In some cases, replacement food assistance may be available for current recipients who, due to flooding or another disaster, have lost food purchased with their benefits.
Hoosier families impacted by flooding who currently receive SNAP (Supplemental Nutrition Assistance Program) benefits may request a replacement of benefits for food lost in this disaster. Click here for more information.
If a Hoosier Works EBT card has been lost as a result of the flooding, a replacement card can be requested. Contact Hoosier Works EBT Customer Service TOLL FREE: 877-768-5098.
Mental Health Service and Addiction-Certified Addiction Treatment - Individuals can also call 211 to connect to assistance, or call the Indiana Addiction Hotline at 1-800-662-4357. Additional information is available at the link above.
Health-related information such as birth and death certificates, vaccinations, mold removal and food and water safety are essential following a flood. Below are resources for households:
Birth, death, adoption and marriage certificates
Vaccination records lost in the flood
General information on vaccinations - Residents should contact their local health department for information about receiving vaccines. Local health department information can be found here.
Free Well Water Testing - Citizens can reach out to their local health departments to provide sample bottles and provide a courier to get the samples to the lab. Information on properly disinfecting a home well can be found below under “Drinking Water and Home Sanitation Post-flood” in the Clean up and Debris Removal section.
Flood water carries many different contaminants, and addressing flood-related damage should be done appropriately to ensure the safety of those involved. Individuals in need of specific information related to flood clean-up such as sanitation information, debris management and proper sandbag disposal can find additional information below.
Drinking Water and Home Sanitation Post-Flood
Emergency Debris Management
Information about IDEM's Combined Sewer Overflow (CSO) Program - This page allows Hoosiers to see where all locations of CSO outfalls around the state, as well as information about the agency’s efforts, in conjunction with U.S. EPA, to reduce or eliminate combined sewer overflows.
Don’t forget about our furry friends. This fact sheet provides more information on pet safety before and after a disaster.
For other questions related to disaster response resources, contact the Indiana Department of Homeland Security at 317-234-6713 or at firstname.lastname@example.org.