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Important Information for CVSO's

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Annual CVSO Training

Letters for State Benefit Applications

Applications completed by CVSOs should be accompanied by the appropriate letter when returned to the veteran. This is to ensure the veteran receives notification of their eligibility or the reason they are not eligible for the benefit. This also contains additional information for the next step to obtain the benefit and/or other pertinent information. CVSOs, please feel free to put your contact information on these letters so your veterans can contact you directly with questions or concerns.

*CVSOs, please feel free to download these letters and add your office contact information:

New Service Officer Training & Accreditation

If you are a new service officer, you may contact your District Service Officer (DSO) to schedule a meeting to begin your training.  If you do not know who your DSO is, please contact Tim or Phil at the IDVA main office at 317-232-3910.  One of the first things you will need to do is enroll and begin T.R.I.P. Training. Your District Service Officer will assist you as you progress through this training as needed and assist you in applying for IDVA Accreditation after you complete and pass the final examination. Once you are accredited by IDVA,  you can then apply for American Legion and VFW accreditation.

  • Contact your DSO for the initial meeting
  • If unknown, call IDVA main office: 317‑232‑3910
  • Begin T.R.I.P. Training (required annually)
  • You must complete all the modules and pass with a score of 80% or greater
  • You have three attempts to pass the final comprehensive assessment.
  • After the third attempt, you will need to be unlocked to retake the assessment, print the certificate of completion, go to completed courses, and there is a button for the certificate on the Final Assessment lesson. The system will generate the certificate, and you will then click on the link and download it to your computer. Once it is downloaded, you can open the file and print it.

For complete details on what you need to submit for accreditation through the NACVSO and cross-accreditation with the AMVETS, DAV, or the  MOPH, visit the NACVSO website at www.nacvso.org,  log in, and click on the NSD & Accreditation link listed under Site Content. To obtain NACVSO accreditation, you must be a member, attend the training seminar, and pass the examination.

Handy Information and Links

CVSO's, If there is something else you would like added to this section, please email Josh Tolen: jtolen@dva.in.gov

Resources for CVSO's

Annual CVSO Conference

The 2026 annual conference will be held at Johnson County Armory, 325 Minuteman Way, Franklin, Indiana.

Dates: June 15-18, 2026

Lunch will be on your own, off-site.

IDVA Fax Numver: 317-232-7721