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The Compliance Branch in OWQ conducts inspections of facilities with NPDES permits, provides operator assistance and training, administers the wastewater operator certification/continuing education program, enters compliance data into the federal ICIS database, reviews and evaluates compliance data, conducts informal enforcement actions through the issuance of violation letters, refers the most serious violations for formal enforcement, and assists in the enforcement process. In addition, the Compliance Branch is responsible for assuring laboratory proficiency. Compliance Branch staff also oversees and audits municipal pretreatment programs in the 47 municipalities with U.S. EPA delegated pretreatment programs. Unpermitted dischargers as well as permittees found to be in violation of their permit conditions may be referred to OWQ’s enforcement section for corrective actions. Information on reported bypass and overflow events is collected and recorded, so that sewer bypass/overflow monthly reports can be generated.