- Skip Navigation

Note: This message is displayed if (1) your browser is not standards-compliant or (2) you have you disabled CSS. Read our Policies for more information.

  • Business & Agriculture
  • Residents
  • Government
  • Education
  • Taxes & Finance
  • Visiting & Playing
  • Family & Health

Indiana Department of Administration

IDOA > Procurement > Active Contracts and QPAs > QPA Supplemental Information > Security Services Security Services

RFP 10-30, Majestic Security, Securitas Security Services USA, Inc.

The New Approach to Security Services

Security ServicesThe Department of Administration (IDOA) Strategic Sourcing Division analyzed contract spend and scope definitions of various Security Services contracts around the state.  The objective of RFP 10-30 was to select a vendor that can satisfy the State’s need for armed and unarmed security guard services.  In doing so, IDOA has awarded the RFP as a split bid to Securitas Security Services and Majestic Security.  As a result of this RFP endeavor, the state shall save 9.1% over the previous segregated contracts.


Contract Highlights

  • 5 total regions within state
  • Region 1: Majestic Security
  • Regions 2, 3, 4 & 5: Securitas Security Services USA, Inc.
  • Contract Term: September 13, 2010-September 30, 2013; with a one-year renewal option remaining

  • Service Region Breakdown

    The Regions are broken down accordingly:




    Region 1

    Elkhart, Fulton, Jasper, Kosciusko, Lake, LaPorte, Marshall, Newton, Porter, Pulaski, Starke, St. Joseph

    Region 2

    Adams, Allen, Benton, Carroll, Cass, Clinton, DeKalb, Fountain, Grant, Howard, Huntington, LaGrange, Miami, Montgomery, Noble, Steuben, Tippecanoe, Tipton, Wabash, Warren, Wells, White, Whitley

    Region 3

    Blackford, Boone, Delaware, Fayette, Hamilton, Hancock, Hendricks, Henry, Jay, Johnson, Madison, Marion, Morgan, Randolph, Rush, Shelby, Union, Wayne

    Region 4

    Brown, Clay, Daviess, Greene, Lawrence, Martin, Monroe, Orange, Owen, Parke, Putnam, Sullivan, Vermillion, Vigo

    Region 5

    Bartholomew, Clark, Crawford, Dearborn, Decatur, Dubois, Floyd, Franklin, Gibson, Harrison, Jackson, Jefferson, Jennings, Knox, Ohio, Perry, Pike, Posey, Ripley, Scott, Spencer, Switzerland, Vanderburgh, Warrick, Washington

    General Information

    QPA Purpose

    The purpose of the QPA is to utilize the awarded vendors for the selected regions to satisfy the State’s need for armed and unarmed security guard services. This QPA will provide quality personnel and security guard services for all state agencies.

    This QPA covers the solicitation for security guard services required by state agencies. More specifically, the QPA provides for security guard services and includes two (2) categories of services – armed security guards and unarmed security guards.


  • Standardized pricing model based on salary market data
  • Universal service level agreements and metrics
  • Contract management team to monitor and oversee contract compliance

  • State Agencies Utilizing the QPA

    QPA Contract Management:

    Vendor management and supplier performance team created to promote savings through monitoring of vendor performance and increased cooperation with state agencies.

    IDOA Contract Manager
    Hailey Aycock

    IDOA Security Services Management Team 

    Monitor contract scope: Additional work or change in the scope of the work will not occur until authorized in writing by IDOA

    Vendor performance: Monitoring the contractor’s performance through quantitative analysis: vendor scorecards, incident reports and quarterly business reviews (QBR)

    Utilizing QPA Contract(s) Initial Steps

    Step 1: Agency and/or other government entities to confirm need for security services.

    Step 2: Agency and/or other government entities to identify scope for armed or unarmed officers

    Step 3: When ready to discuss with IDOA, provide drafted scope to IDOA Security Services Vendor Management Team at:

  • Prices will not be adjusted on services without permission of IDOA Procurement
  • The contract has set pricing for the requested services
  • Resources

    Regional Breakdown Map
    Click on this link to see the State of Indiana map according to regional breakdown for this QPA.