IN.gov - Skip Navigation

Note: This message is displayed if (1) your browser is not standards-compliant or (2) you have you disabled CSS. Read our Policies for more information.

Amber Alert
Amber Alert - TEST
  • INDOT_roadmapWidget3(1)
  • trafficwise_widget
  • report_concern_widget

Indiana Department of Transportation

INDOT > About INDOT > INDOT Mission, Goals and Values INDOT Mission, Goals and Values

INDOT Mission

INDOT will plan, build, maintain and operate a superior transportation system enhancing safety, mobility and economic growth.

2015-2016 INDOT Goals

On-time and On-budget

  • Deliver projects in accordance with key performance indicators and INDOT
    performance measures.
  • Deliver quality services according to identified work plans and within financial targets.

Take Care of What We Have

  • Implement a plan that maintains steady improvement in pavement and bridge quality.
  • Ensure a commitment to safety.
  • Implement a talent management system that links strategy and operations to results.
  • Establish a culture of continuous improvement.

Customer Satisfaction

  • Improve internal and external customer satisfaction.
  • Take an outside in view to ensure the highest level of customer service.

INDOT Values

Respect
Treat others fairly. Value the individual skills, experience, diversity and contributions of fellow employees.

Teamwork
Share information and seek input from co-workers and agency partners to achieve goals.

Accountability
Take personal responsibility for actions and decisions.

Excellence
Provide exceptional customer service through individual initiative, innovation and delivery of quality results.