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July 2023 Newsletter

IOT FY 2024 Rates

The State Budget Agency has approved the Indiana Office of Technology's FY 2024 rates. IOT, a revenue-neutral agency, has always prioritized maintaining excellent services while working to minimize rate increases. This year, some rates are reduced, while others will increase to offset rising technology costs. On average, rates are increasing by 7.9%.

Additionally, IOT is undertaking a significant upgrade to the underlying infrastructure that provides the backbone of the state network. This modernization project will occur over the next four years and is reflected in Product 1155 - Network Services. For many customers, 1155-Network Services will be a new charge. Previously, this product was only charged to non-executive branch customers, while state agency network fees were bundled into Seat (1001). SBA & IOT have made Network Services its own rate to provide more transparency and keep the Seat rate flat.

You can see all the rates and products in the IOT service catalog. This document is a central place to find information about services provided by IOT, including how to

  • request a service,
  • request help if you have an issue with a service,
  • monitor the progress of your requests,
  • resolve billing issues
  • how to terminate a service.

IOT operates on a charge-back model; it does not make a profit from its services. To figure out ways to potentially reduce an agency's bill, IOT has a billing dashboard to graphically represent agency spending and provides tips on reducing usage. If you cannot access the billing dashboard, the agency Financial Manager or Controller should contact their agency's security coordinator to request access.


Paths Less Traveled: GovTech Magazine

Former IOT State Earn and Learn associates were recently featured in Government Technology Magazine, where they discussed IT hiring and retention and the IOT SEAL IT Program. IOT employee, Jen Zwarycz is featured on the cover

A successful nontraditional hiring program, the SEAL program started with just two enrollees, and  now has hired 46 people into state government IT roles, out of 51 total participants, netting a 90 percent retention rate. In SEAL, people get paid to do on-the-job training, generally with the jobs they will later be doing. The state finds people by using an employment vendor called Brooksource and by teaming with institutions like Ivy Tech.

Jen Zwarycz says she hopes SEAL is adopted by other states, too. “I just hope that others give opportunities to people who don’t have IT experience but have enough drive to want to change their career,” she said, “because I feel like the enthusiasm can push somebody to succeed and learn all these things. I’ve learned so much out of pure excitement in the last two years. I think people just need a chance.”

Read the entire article from GovTech Magazine here: https://online.flippingbook.com/view/772895716/16/


Hamilton County ranked top county in survey

Congratulations to Hamilton County, Indiana which was ranked  as a top county this year by Government Technology's Center for Digital Government.

Hamilton County is recognized for its recent efforts to improve its cybersecurity posture and modernize infrastructure, as well as for projects prioritizing citizen engagement, departmental IT collaboration, updating legacy technologies, IT governance and addressing the digital divide.

The leading jurisdictions in this year's Digital Counties Survey are redefining the boundaries of tech advancements with their agile adoption of new tools, commitment to digital equity and digitization of critical processes.


Wrapping up our Statewide 2023 Community Listening Tour

taylorThere are only four more meetings left of the Indiana Office of Technology's Regional Listening Tour.

After a 92-county tour in 2022,  IOT hit the road again, talking to local units of government and finding how we can work together to better protect against growing cybersecurity threats and attacks.

The tour will continue to make stops in regional areas of the state.

Next Stops:

August 3rd - South Bend
August 17th - Bloomington
September 6th - West Lafayette
September 8th - Carmel

Find our upcoming regional visits here.

State legislators and other federal government representatives may be in attendance at these meetings as well.

IOT is seeking feedback on needed additional state resources and how the state should deploy the State and Local Cybersecurity Grant Program (https://www.in.gov/iot/slcgp-committee/) funding.

Local governments across Indiana are partnering with IOT as a resource for free cybersecurity training, web hosting and access to cost-saving technology and equipment. Learn more about the upcoming dates and what else IOT can offer local units of government here: https://www.in.gov/iot/local-government-services/.

Should you have any questions or concerns about IOT's local government initiatives, contact Local Government Program Director Taylor Hollenbeck at thollenbeck@iot.in.gov.

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