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Contact Us

Thank you for visiting the Commission's website. Whether you are needing assistance, submitting a resume, or seeking information on a utility-related matter, your inquiry is always welcome. The Commission's office hours are 8:15 a.m. to 4:45 p.m., Monday through Friday. Here are the ways to contact the Commission:

Address: PNC Center, 101 W. Washington Street, Suite 1500E, Indianapolis, IN 46204

Front desk: (317) 232-2701
Agency fax: (317) 232-6758
Consumer Affairs Division fax: (317) 233-2410

Complaints

If you are a consumer wishing to file a complaint regarding a regulated utility, please click here. However, before filing your complaint, we encourage you to browse the Customer Assistance section of our website. It is very informative and may save you time in the complaint process. You may also contact the Consumer Affairs Division at 1-800-851-4268 or 317-232-2712.

Public Records Requests

To request public records, including copies of utility tariffs, annual reports, official documents, or other documents stored by the Commission, please submit your request using the APRA portal here.