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Indiana Utility Regulatory Commission

General Administrative Orders General Administrative Orders

Here you will find General Administrative Orders (GAOs) issued by the IURC, listed by year of approval. The IURC provides additional guidance to regulated utilities regarding policies and procedures through its GAOs. This includes policies governing interest rates for gas customer deposits, case procedures, and time parameters for general rate cases. GAOs also contain procedures for matters such as safety valve requests and certificates of territorial authority for communication service providers. GAOs become effective upon approval by the IURC.

2014

Demand Side Management Policy and Program Recommendations
GAO 2014-1 I Approved: April 9, 2014 I PDF

2013

Guidelines for Public Hearings re: Pipeline Safety Violations
GAO 2013-8 | Approved: December 30, 2013 | PDF

Interest Rate for Gas Customer Deposits
GAO 2013-7 | Approved December 30, 2013 | PDF

Alternative Operator Services (AOS)
GAO 2013-6 | Approved: July 31, 2013 | PDF

Rate Case Procedural Schedule
GAO 2013-5 | Approved: July 3, 2013 | PDF

Direct Marketing Authority
GAO 2013-4 | Approved: July 3, 2013 | PDF

ETC Filing Guidelines
GAO 2013-2 | Approved: June 26, 2013 | PDF 

Interest Rate for Gas Customer Deposits - 2013
GAO 2013-1 | Approved: January 9, 2013 |  PDF

2012

Interest Rate for Gas Customer Deposits - 2013
GAO 2012-4 | Approved: December 27, 2012 | PDF

Service Requirements for Commission Proceedings
GAO 2012-3 | Approved: June 20, 2012 | PDF

Municipal Procedures for Outside City Rates
GAO 2012-2 | Approved: June 14, 2012 | PDF

Municipal Procedures for Outside City Rates
GAO 2012-1 | Approved: May 2, 2012 | PDF

Past GAOs

20112010 | 2009 | 2008 | 2007 | 2006 | 2005 | 19981995 | 1985 | 1984 | 1983

Questions?

If you have any questions about GAOs issued by the IURC, please contact the IURC General Counsel's Office at 317-233-6140.