Indiana Utility Regulatory Commission
302 West Washington Street, Room 306
Indianapolis Indiana 46204
In Cause No. 41962, the Commissioners want to determine if the merger of Virginia- based AES and Indianapolis Power and Light, and the subsequent “restructuring” of IPALCO’s work force, is having a negative impact on the utilities customers.
The question was raised by many customers who called the Commission to complain because it took so long for the utility to re-establish electric service after thunderstorms in mid-July.
IPALCO provides retail electric service to approximately 433,000 residential, commercial and industrial customers in Indianapolis and other central Indiana communities.