General Utility Issues
- Introducing Your OUCC
An overview of our agency & how we represent consumer interests - The OUCC: A Resource for Indiana Businesses
Information for commercial utility customers - Guide to State Utility Regulatory Proceedings
A step-by-step overview of the process - Speaking Out on Pending Cases
Tips for making your voice heard effectively - 811: Call Before You Dig!
It's the law, and 811 makes it easier than ever - Glossary of Utility Terms
Definitions of terms used on this Website and in the utility regulatory process - Utility Service Disconnection
Basic information on disconnection, including consumer rights and responsibilities - Utility Withdrawal from IURC Jurisdiction
An overview of advantages and disadvantages, and what types of utilities may withdraw - Small Utility Filing Procedure
An option to help smaller utilities reduce rate case time and expenses - Indiana Utility Rate Payer Trust
A fund to help groups and individuals that want to intervene in utility rate proceedings
All OUCC consumer publications are available at no charge.
Additional publications:
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Top FAQsI Want To...
- Why have recent natural gas bills been especially high?
- If I'm a NIPSCO customer and I switch to a different natural gas provider, will I save money?
- What is the difference between the OUCC and the IURC?
- What are the advantages and disadvantages of disconnecting a landline phone ...
- What are the rules about tree trimming?
Top FAQs I Want To...
- Reduce my winter heating bills
- Receive tax incentives for energy efficency
- Understand natural gas prices
- Understand electric rates
- Reduce my water bill
- Understand my sewer rates
- Understand my phone bill
- Protect myself from telephone fraud
- Know the pros and cons of going all-wireless
- Know the pros and cons of Internet telephony (VoIP)
- Comment on a pending case
