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Things to consider before buying a prepaid calling card:
Prepaid telephone calling cards have become popular tools for many consumers because of their convenience and the many available options. But at the same time, consumers should be aware of potential pitfalls.
If you are considering buying a prepaid calling card, shop around, understand the card’s dialing instructions, talk to friends and relatives and, most importantly, read the fine print.
When evaluating the cost, consider:
Keep shopping if:
If you are unsatisfied with a prepaid calling card and the company does not resolve your complaint to your satisfaction, you can report the problem to the Federal Trade Commission toll-free at 1-877-FTC-HELP (382-4357) (TDD/TTY: 1-866-653-4261).
The Indiana Office of Utility Consumer Counselor (OUCC) is the state agency representing the interests of utility consumers and the general public in matters related to the provision of utility services. The OUCC is active in proceedings before regulatory and legal bodies and is committed to giving consumers a voice in the creation of utility service policy.
OpenLines publications are produced by the OUCC to educate consumers on their rights and responsibilities regarding utility services. Fact sheets on many telecommunications and other utility topics are available free of charge. All OpenLines publications, including a comprehensive telecommunications consumer handbook, are available on the OUCC Web site or by calling the OUCC Consumer Services Staff.
This OpenLines publication is a public service of the Indiana Office of Utility Consumer Counselor (OUCC) in conjunction with the Indiana Utility Regulatory Commission (IURC) and SBC Indiana.
Indiana Office of Utility Consumer Counselor
115 W. Washington St., Suite 1500 South
Indianapolis, IN 46204