Fontaine Swope - Eli Marketing
Fontaine Swope - Eli Marketing
Fontaine Swope - Eli Marketing
Coliseum Guest Services Guide A to Z
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The Indiana Farmers Coliseum is fully equipped with ADA Accessible entrances and seating. Any patron who requires wheelchair/mobility accessible, hearing or vision assisted seating may contact the Indiana Farmers Coliseum Box Office at (317) 927-7601. Accessible Seating can also be purchased through Ticketmaster.com, by calling (800-745-3000) or in person at the Indiana Farmers Coliseum Box Office. Guests that require ADA Accessibility Seating must request this at the time of ticket purchase.
Patrons that need an ADA accessible entrance may utilize the drop off area directly in front of the Indiana Farmers Coliseum.
All guests entering the Indiana Farmers Coliseum must have a valid event ticket to gain admission. Guests should retain their ticket stubs in order to verify proper seat location. Re-entry to the Indiana Farmers Coliseum is prohibited.
All events held in the Indiana Farmers Coliseum will be All Ages unless otherwise specified. Every person regardless of age must have a ticket to enter.
Alcoholic Beverage Policy
Alcohol is only served to persons over the age of 21 with a valid ID. There is a limit of two (2) drinks per person per purchase. The span of alcohol sales may vary by event. No outside alcohol is permitted inside the facility.
ATMs are located in the following areas: Main Lobby, NW and SE corner of the 2nd Floor Main Concourse
Baby Changing Stations
Baby Changing Stations are located in every restroom throughout the arena. In addition, Family restrooms are located in each corner of the 2nd Floor Main Concourse.
Backstage passes are not available through the Indiana Farmers Coliseum. For backstage pass inquiries, please contact the event promoter.
Bag and Purse Policy
All bags are subject to search upon entering the arena. Backpacks are prohibited. Please plan accordingly to help facilitate a quick and efficient entry process. Please report suspicious bags to a Indiana Farmers Coliseum team member.
Banners and Flags
The allowance of banners and posters is determined by individual show management. Banners or signs that obstruct the view of guests, obscure advertising, impede the operation of the Indiana Farmers Coliseum, contain objectionable subject matter, or are commercial in nature are not permitted. The Indiana Farmers Coliseum reserves the right to remove any banner at any time.
Fans looking for the ultimate bar experience at the Indiana Farmers Coliseum should check out The Jose Cuervo Bar on the South Side of the 2nd Floor Main Concourse. In addition, all permanent concession stands serve a selection of draft and canned beer. Beer and alcohol carts will vary by event.
The use of still cameras during concerts and events is determined by the event promoter; please contact the Indiana Farmers Coliseum for specific event policies (317) 927-7601.
Professional cameras and any audio and video recording devices are prohibited at all events.
The Indiana Farmers Coliseum has more than 25 permanent and portable points of concessions that offer something for everyone’s taste.
Doors open at varying times according to the nature of the event and preference of the event promoter. Typically, doors will open 1-1 ½ hours before an event. There is no re-entry during events.
Patrons entering the Indiana Farmers Coliseum must be properly clothed, which includes a shirt and shoes. Clothing items must be worn at all times inside the facility.
Guests not abiding by the event policies defined within are subject to ejection from the Indiana Farmers Coliseum.
Elevators are located in the Main Lobby, and service the Main Concourse (2nd floor) and the North Deck (3rd floor). Please note the 3rd Floor South Deck is not accessible via elevator.
Indiana Farmers Coliseum staff members have been trained in emergency preparedness and evacuation procedures. In the event of an emergency, please follow the direction of arena staff for your safety and the safety of others.
Emergency Medical/ First Aid
First Aid is located on the Main Concourse’s south-east corner at section 207. In the event of an emergency contact the nearest Indiana Farmers Coliseum guest services staff (security, ticket taker and/or usher) to call for emergency medical assistance.
The Indiana State Fairgrounds offers a variety of event spaces that accommodate the needs of a small business meeting, to a wedding, to a large-scale concert. If you would like to host a business meeting or special event at our arena, please contact us.
Family restrooms are located in every corner of Main Concourse.
In order to provide all guests a positive and enjoyable experience when attending events at the Indiana Farmers Coliseum, we ask all patrons to please be respectful and considerate of their fellow event attendees.
Guests who fail to follow the policies set forth by the Indiana Farmers Coliseum, its management and enforced by its staff or those who violate any state and/or federal law are subject to ejection from the facility. Disruptive and problematic guests should be reported to guest services staff immediately. Guests asked to vacate the Indiana Farmers Coliseum may be escorted from the premises by Indiana Farmers Coliseum staff, security, facility management or local law enforcement and may be trespassed from ISFC property.
Guest Services staff including greeters, ushers, ticket takers and security is available to assist patrons with general inquiries throughout the duration of an event.
Intoxicated guests are not admitted into the Indiana Farmers Coliseum at any time. Intoxicated guests are subject to removal from Fairgrounds property and the Indiana Farmers Coliseum during an event.
Lost and Found
Items found before, during or after an event may be given to the Indiana Farmers Coliseum Box Office. Patrons may contact the facility at (317) 927-7601 to inquire about lost items. The Indiana Farmers Coliseum and its staff are not responsible for lost or stolen items.
The paging of patrons inside Indiana Farmers Coliseum is not permitted during events at the facility. Please alert Indiana Farmers Coliseum Guest Services if a member of your party is lost during an event.
Lost or Stolen Tickets
The Box Office is unable to replace lost tickets. Stolen tickets purchased at the Indiana Farmers Coliseum Box Office can be replaced, provided the ticket holder has filed a police report and brings a copy to the Box Office. For stolen tickets purchased through Ticketmaster, patrons will have to contact Ticketmaster to have ticket replaced. Damaged tickets can be reprinted at the Box Office if the seating location is confirmed.
Indy Fuel merchandise is available at the Garage located in the lobby of the arena.
Event merchandise is provided by individual shows, and locations may vary.
The Indiana Farmers Coliseum has plenty of convenient parking located on the Indiana State Fairgrounds. There is a $5 per car charge for parking. Bus parking is available for large groups.
The following items are not permitted inside the Indiana Farmers Coliseum:
• Balloons, helium or Mylar
• Cans and bottles
• Car seats
• Electronic Cigarettes
• Illegal substances
• Large bags
• Laser Pens/Pointers
• Outside food or drink
• Smokeless tobacco products
• Weapons of any type
Indiana Farmers Coliseum management reserves the right to prohibit any item from entering the premises. All patrons and their belongings are subject to search prior to entry or once inside the building. *Service animals are permitted.
The throwing of any object at any time inside the Indiana Farmers Coliseum is strictly prohibited. Any person witnessed throwing a projectile of any size is subject to ejection from the facility.
Re-Entry / Passouts
For the safety of our patrons, re-entry is strictly prohibited.
Recycling receptacles are located throughout the arena.
The Indiana Farmers Coliseum has restrooms conveniently located throughout the arena. Staff members can help direct you to the closest location from your seats. Family restrooms are located in every corner of 2nd Floor Main Concourse.
The Indiana Farmers Coliseum utilizes a staff of security officers and police officers in and around the facility, as well as video technology to enhance the safety and security of our guests, clients, and employees. The arena is staffed to meet the needs of the crowd as well as the requirements of the client.
The Indiana Farmers Coliseum is a non-smoking facility. We ask that all patrons refrain from smoking until after leaving your event.
Please be advised that performances may feature one or more of the following elements as special effects during events:
• Confetti Pyrotechnics
• Lasers/Strobe Lights
• Smoke/Dry Ice
• Fire/Flame effects
Tailgating is not permitted at the Indiana State Fairgrounds.
The Indiana Farmers Coliseum Box Office is located in the lobby, and is open Monday-Friday from 10 a.m.-5 p.m. for ticket purchases and to assist with general event inquiries. The Box Office is also open on Saturdays and Sundays when a show is on sale or scheduled.
The Indiana Farmers Coliseum Box Office is able to accept and assist patrons with any accessible seating need. For more information, contact the Box Office directly at (317) 927-7601.
Unless otherwise stated all persons, regardless of age, entering the arena must have a ticket when required.
Ticketmaster is the only authorized third party ticketing agent for events at the Indiana Farmers Coliseum. Patrons are encouraged to be cautious if purchasing tickets from unauthorized vendors or websites.
Water fountains are located in various parts of the Indiana Farmers Coliseum.
Will Call is located at the Indiana Farmers Coliseum Box Office. Guests can pick up tickets from Will Call upon doors opening on day of the event.
When picking up tickets from Will Call, guests must have a photo ID.