The Indiana State Department of Health, Long Term Care Division, is pleased to make nursing home survey information available to consumers to help evaluate the quality of care provided by Indiana's Medicare and Medicaid certified nursing homes. The Division inspects nursing homes at least every 9-15 months to assess compliance with federal standards of care such as adequacy of staffing, quality of care, and cleanliness of facilities. In addition, as necessary, the Division investigates complaints and serious incidents occurring within a nursing home.

• Surveys are unannounced.
• Surveyors are health care professionals such as registered nurses, social workers and dieticians.
• A survey report is sent to the nursing home after each survey.
• If standards are not met, then the nursing home must submit a plan of correction to the Division.
• In some cases, a follow-up survey is made to verify that compliance has been achieved.
• Surveys look at the care provided to a sample of residents.
• Surveys only reflect a snapshot in time.
• The report card system has been developed to aid consumers in their choice of a nursing home.
• The system uses existing data collected through the Division's surveys.
• The report card summary is available only for certified nursing homes that have received two standard health certification surveys. Facilities will be added to the system as surveys are completed.
• The scoring system evaluates requirements of compliance that have been reviewed during each of the last two standard health surveys.
• The scoring system reflects the number of requirements that were not in compliance, as weighted by scope and severity of the problem. See the Scope and Severity Matrix.
• Individual scores for each of the last four quarters are shown, and an overall score is calculated. See Scoring Methodology to see how report card scores are calculated.
• Findings of Substandard Quality of Care or Immediate Jeopardy which were cited as a result of any survey occurring during the time period between two annual health surveys are included in the scoring. Complaints and investigations not resulting in SSQC or IJ are not reflected in the scoring; however, that information can be obtained by contacting the Division directly at (317) 233-7442.
• Consumers can use these reports to compare a nursing home's performance to itself over the previous two annual health surveys, compare its score to the calculated statewide average, or to compare it to the performance of other nursing homes.
• Scores are recalculated on a quarterly basis.
• Facilities that are licensed only and do not participate in Medicare or Medicaid are not included in the report card summaries. Consumers may call the Division at (317) 233-7442 to obtain survey information on facilities for which no report card is available.
• The report cards are generated every two weeks and the information selected must be properly aged to insure that it is public information. At the time the report cards are generated a page is produced to show the number of facilities that fall within groups of scores by twenty four (24) also, percentages of IJ, SSQC, and no deficiencies for each of the quarterly survey periods looked at. To view the groupings of scores click here. Score Summary