Fraudulent advisors, bad actors, and cybercriminals are more creative than you might think. And as a retiree with a valuable retirement benefit from the Indiana Public Retirement System (INPRS), you can become a top target. Keep your information and hard-earned money safe by knowing how to identify legitimate communications from those with deceptive or malicious intentions.

From time to time, INPRS is made aware of emails received by members from individuals falsely claiming to be representatives of INPRS. While not currently a widespread issue, it’s important to protect your account information and personal identity, especially when it comes to your hard-earned retirement account. Maintaining vigilance over who has access to your information is one of the most important things you can do for your financial future and retirement security.

As an INPRS retiree, you can expect to receive communication directly related to your account through several channels throughout your years of service and through retirement. Things can get confusing as legitimate and disingenuous attempts to earn your business arrive in your inbox.

To help you understand what is coming to you, and from whom, we have provided this simple guide.

Direct Email: You’ll receive updates about your secure member account, newsletters, and educational campaigns. If you have reached out to our Member Service Center, you may get an email response. These emails will come from an address with “inprs.in.gov” at the end. Your quarterly member statement will be sent to your email address on file from voyasupport@voyaplans.com. Hover over the email address before opening it to ensure that it's from INPRS and not masked to appear as if it is.

Direct Phone Call: At times, we make individual callouts for specific outreach campaigns. The caller should identify themselves by name and offer you an opportunity to call us back at our primary number to confirm its legitimacy. You can take their name and call us at 844-GO-INPRS to be directed to our Member Service Center which will then get you to the right team member. If you are ever uncomfortable sharing information, please don’t.

In-Person Appointments and Presentations: Our Retirement Services Consultants serve the entire state of Indiana and often conduct presentations and meetings in-person and online. There is no limit to how many appointments or presentations you can attend, and there is never a charge for our services. Our team members always carry identification, so please ask to see it if you ever have any doubts. We promote these events through direct mail, email, on our website, and through your employer. Attendees can register online using Book with TimeTap and will receive an email confirming their registration. The confirmation email will come to you from our registration software provider, TimeTap, with an email address of noreply@timetap.com. An INPRS Retirement Services Consultant will never ask to meet with you in your home. What about financial advisors? Some INPRS members work with outside financial services professionals. Ethical financial representatives will never intentionally give you the impression they work for or represent INPRS. If you’re unsure at any time, feel confident asking for documentation, credentials, and accreditations. Protect your financial and retirement information from fraudulent advisor claims.

INPRS members can always reach out to our Retirement Services team for guidance on what to look for when researching outside financial advisors. While working with a financial advisor is an option you can consider, do not feel obligated to do so, especially when it comes to your INPRS membership. Our team can support you with education about your plan, investment options, and the retirement process. While we do not provide advice, we do provide you with the tools and information to make informed choices about your account in alignment with your career and financial goals.

Give us a call at 844-GO-INPRS (844-464-6777), log on to your account at www.myinprsretirement.org, or register for a workshop or counseling session using Book with TimeTap. We’re here to serve you through every phase of your working years, and we look forward to meeting you soon.