Too busy to reach us during business hours and need assistance? Check out the Employer Reporting & Maintenance page! This page is a great resource as it houses:

ERM Quick Reference Guides (QRG)

• High level overviews of the most common performed ERM functionalities.
  • Example: Need to know what an error means? There's a form for that!

• The W&C Exception Queue Troubleshooting guide can help provide steps how you can resolve it.

ERM Manuals

• Provide detailed instructions on completing and trouble shooting all functions in ERM. 
  • Example: Need assistance on Enter wage and contributions through online Entry?
    • Our W&C User Manual provides step by step instructions on how to submit your wage and contributions online.

ERM File Upload Template

• Files on how to create a Pipe Delimited File using various windows
• ERM W&C File Layout specifications and template

This is a great section for your payroll vendor to review to make sure their system can produce the appropriate file to download into ERM.