Substandard Quality of Care is a technical regulatory term which means that one or more requirements under the federal regulations 42CFR 483.13 (resident behavior and facility practices), 42CFR 483.15 (quality of life), or 42CFR 483.25 (quality of care) were not met, to a degree constituting immediate jeopardy to resident health or safety, and a scope of pattern or widespread actual harm, or a widespread potential for more than minimal harm. A finding of substandard quality of care indicates that the nursing home was found to have had a significant deficiency (or deficiencies), which the home must address and correct quickly to protect the health and safety of residents. The Division specifies a maximum time frame for correction of the deficiencies.

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