e-Reference | Indiana Share (Interlibrary Loan) | ILL for State Institutions |
State Library e-Reference
The State Library offers free general reference services to staff of Indiana libraries through e-Reference. Librarians may submit a reference question through the online reference form or engage in a live chat with a reference librarian. Using e-Reference is the best way to receive accurate and timely responses. If you are not able to submit a reference request online, you may also contact the State Library's Reference Hotline at 866-683-0008.
If your question pertains to materials within the State Library's collections you may contact each department directly. Phone numbers for assistance are:
Genealogy Division 317-232-3689
Questions about family history research, census records, county records, and more.
Indiana Division 317-232-3670
Questions about Indiana people, state government, organizations, businesses, places, and events, including newspapers.
Loan Desk 317-232-3675
Questions about your borrower's account, hours and directions.
Manuscript Section, Indiana Division 317-232-3671
Questions about personal papers and manuscripts, as well as photographs.
Reference & Government Services Division 317-232-3678
Questions about federal documents, American history, library science, as well as questions not answered by the Genealogy or Indiana Divisions.
Special Services Division 317-232-3684 or 800-622-4970 (within Indiana)
Questions about services for the blind and physically handicapped, including requests for materials or equipment.
State Data Center 317-232-3732
Questions involving statistical information (demographics, economics, etc.) about Indiana or the nation as a whole, including census tract numbers.
REF SA 7-10-2020