Overview of Disabilities Ombudsman
The Medicaid waiver program has a statewide waiver ombudsman who receives, investigates, and attempts to resolve complaints and concerns that are made by or on behalf of individuals who have intellectual and developmental disabilities and participate in home and community-based services through the Bureau of Disabilities Services.
The ombudsman is independent of BDS and is not funded by and does not report to anyone in the waiver program to remain a neutral party.
To learn more, please visit the DDRS website by clicking here.