Clay County Operating Status
Last Updated: July 11, 2024 @ 9:00 PM ET
On July 9, 2024, Clay County experienced a cyber incident that is affecting some government services. While we are working around the clock to bring our systems back online, we have temporarily suspended some services and closed offices in the Clay County Courthouse.
We are working with law enforcement, government authorities, and cybersecurity experts at Mandiant to get back online and resume operations. We want to assure our community that this is our top priority.
What should you do?
Please visit this webpage for the latest information and updates on our operating status. We will also post updated information on the Clay County Emergency Management Facebook page.
Individuals with pending court matters should contact their legal representatives for updates and advice on rescheduling affected proceedings. Once Courthouse operations resume, we will work to reschedule proceedings.
Operating Status
The following chart provides the current operating status of County offices:
| Agency | Status | Notes |
| Health Department | OPEN | |
| County Highway Department | OPEN | |
| Sheriff's Office | OPEN | |
| Assessor | CLOSED | |
| Auditor | CLOSED | |
| Child Support | CLOSED | |
| CASA | CLOSED | |
| Circuit Court | CLOSED | |
| Clerk of Court | CLOSED | |
| Election | CLOSED | |
| Probation | CLOSED | |
| Prosecutor’s Office | CLOSED | |
| Recorder | CLOSED | |
| Superior Court | CLOSED | |
| Surveyor | CLOSED | |
| Treasurer | CLOSED | Extended the deadlines on the payments for the tax sale Last Updated: July 16, 2024 @ 1 PM ET |
| Veterans | CLOSED |
Frequently Asked Questions (FAQs)
Q: When will you be fully operational?
A: This outage is our top priority and we are working around the clock to get back online and resume operations.
Q: Was this a ransomware attack?
A: Yes, based on our investigation to date, we believe Clay County is the victim of a ransomware attack.
Q: Is law enforcement aware of the incident?
A: We are working with law enforcement, government authorities, and cybersecurity experts at Mandiant to get back online and resume operations.
Q: Who/What is responsible for the incident?
A: Our investigation is ongoing, and we don't want to speculate or share unverified information.
Q: Where can I go for cyber security tips?
A: We encourage you to remain vigilant and follow proper cyber hygiene. It is also a good practice to monitor accounts for any unusual activity. The following website from the U.S. Federal Trade Commission also offers information on how to keep your personal information secure: https://consumer.ftc.gov/features/identity-theft