**NOTE: School staff must be available for all DoD Fresh Fruit and Vegetable Program deliveries from the vendor, Creation Gardens. Schools should immediately report all school delays and closures to the vendor. Creation Gardens is contracted to make deliveries Monday through Friday from 6:00AM to 2:30PM during the school food authority's local time.
School Food Authorities (SFAs) are required by USDA to receipt orders in FFAVORS within 5 days of delivery.
The USDA DoD Fresh Program is an optional program and participation is not required. If you decide to participate, you will set aside a portion of your USDA Foods entitlement dollars. Your school corporation can commit as much of your entitlement to the program as you choose. USDA will handle all bills up to the amount of the entitlement you set aside. This is not the same as the Fresh Fruit and Vegetable (FFVP).
Fresh Fruits and Vegetables Order Receipt System Ordering (FFAVORS) Manual
- Getting Started with the USDA DoD Fresh Fruits and Vegetables Program
- DoD Fresh Fruit and Vegetable Program Surcharge - this charge, which has been applied since October 2007, will no longer be deducted from the National School Lunch Program entitlement funds in the Fresh Fruits and Vegetables Order/Receipt System (FFAVORS).
- Receipting in FFAVORS - School Food Authorities (SFAs) are required by USDA to receipt orders in FFAVORS within 5 days of delivery. SFAs must be timely in entering this information so the vendors can be paid.
- DLA Troop Support Subsistence
- What local means for DoD Fresh
- Purchases are made from growers within the state of Indiana or a state located within the contract zone.
- Purchases made from a state bordering the state in which the customer is located.
- FFAVORS Help
- For questions, please contact your FFAVORS account representative or email the FFAVORS Help Desk.
- For general help with creating or managing the eAuth ID, an FAQ is available.
- FFAVORS Help Desk: For questions about FFAVORS, the e-Authentication process, or login issues for existing sites and existing users in FFAVORS, please contact the FFAVORS Help Desk at FFAVORS@fns.usda.gov.
- UDSA DoD Fresh Complaints: Document all issues, include photos, and report each occurrence to the vendor, State Agency (IDOE), and the DLA Representative.
- Indiana's DoD Fresh Fruit and Vegetable Program DLA Representative:
- USDA DoD Fresh Program Vendor
Creation Gardens, Inc., LLC
- Louisville, KY 40233
- Phone: (502) 272-2111
- schools@creationgardens.com
- Resources