Work for IOT
The Indiana Office of Technology is always looking for talented, motivated people to join our agency. If you or someone you know would be interested in joining our team, visit www.WorkForIndiana.IN.gov.
Follow us on LinkedIn here: https://www.linkedin.com/company/indiana-office-of-technology/
Current Job Openings
You can find job opportunities and details about the department and position below:
Deputy Director IT Desktop Support
About the IOT Desktop Support Team:
The Desktop Support Team is the first line of diagnostics for both hardware and software issues on a user’s computer. They provide support for authorized users across multiple state agencies. Tracking equipment locations, installing/decommissioning equipment, resetting/applying the base image, installing software, and working with specialty equipment setups are some of the daily responsibilities. Customer service is a large part of the team, technicians will have remote or onsite contact with customers to ensure their issues have been resolved.
Role Overview:
The Systems Administrator Senior for the Web and Application Support Services Team focuses on protecting and defending the State's websites and resources. You will take on and lead complex projects to assess and define needs and research options, create strategies, deploy initiatives, and test and validate installations. This ranking position on the team requires experience, flexibility, self-motivation, collaboration, and leadership. You will be a key member in encouraging team growth by mentoring, training, and guiding peers and newly onboarded staff. Additional responsibilities include ensuring that our team manages customer requests and that they are executed professionally and timely, consistent with established service level agreements while providing friendly and competent services to our customers