A: We recommend that you take the following steps:
1) Be cautious when providing your number on internet websites. Offers for prizes or “free” gift cards are often used to harvest telephone numbers for robocall solicitations.
2) Register your telephone numbers on all available Do Not Call lists. While it will not stop illegal robocalls and scams, it lets legitimate telemarketers know that you do not wish to receive telephone solicitations.
3) File a complaint with the Indiana Attorney General’s office. We investigate every complaint, and each complaint adds to our knowledge of telemarketing trends and scams.
- Indiana Attorney General complaint: https://indianaattorneygeneral.secure.force.com/TelephonePrivacy
- To assist our investigation, listen to the call long enough to learn the subject matter and other details about the call. Also, note the caller ID number and any telephone numbers mentioned in the message. If the caller leaves a message on your answering service, save it for our investigator to review. You can also file complaints with the Federal Communications Commission (FCC) and the Federal Trade Commission (FTC):
4) Explore call-blocking and other options available at the following links:
5) When you receive an unwanted call
- If you don’t recognize the number–don’t answer. Legitimate callers will leave a message.
- If you do answer, don’t press any numbers. Pressing numbers leads to more calls.
- If you plan to file a complaint about the call, then listen long enough to obtain the subject matter and any details that might help our investigation. Also, note the caller ID number and any numbers mentioned in the message. If the caller leaves a message on your answering service, save it for our investigator to review.