Language Translation
  Close Menu

Get to Know the BMV

missionOur Mission

Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency.

visionOur Vision

Our vision is to be the most efficient and trustworthy motor vehicle agency in the nation.

Our Core Values

proactivity core value
Proactivity

We act before requested, identifying solutions before issues arise.

accountability  core value
Accountability

We accept responsibility for our actions, whether positive or negative.

integrity core value
Integrity

We behave in a way that inspires trust from customers and colleagues.

efficiency core value
Efficiency

We constantly improve our processes to deliver great value to customers.

innovation core value
Innovation

We challenge the status quo by finding new ways to fulfill and expand our core charges.

Engage Customers

Engage customers to do business with us the way they want by maximizing the number of transactions available outside of a branch.

Sustainable Systems

Make technology work for our customers and employees by ensuring system updates are implemented as soon as they are ready.

Product Innovation

Embrace and execute on progressive ideas with the goal of making customer experiences and business practices more efficient and convenient.

Employee Investment

Equip employees with the tools to be successful by ensuring agency resources and information are accurate, accessible, and actionable.

BMV Leadership

BMV leadership goes far beyond the standard C-level executives.  Leadership at the BMV is comprised of approximately 60 team members from each department and region in the state.  Senior leadership at the BMV knows it is important to have voices from all corners of an organization – it is what makes the agency effective.

View the leadership Org Chart

central office locationCentral Office

Indiana Bureau of Motor Vehicles
100 N Senate Ave, Room N400
Indianapolis, Indiana 46202, United States

branch mapBranch Locations

If you are looking for a specific branch location, please visit our branch map page.

hoursHours

Monday – Friday
8:15 a.m. – 4:45 p.m.
Phone: 888-692-6841
Website:
IN.gov/bmv