Technology & Operations Management

Team Objectives

• Provide an outstanding level of service
• Offer support and assistance to internal and external customers
• Continuously strive for increased efficiency and development of process improvements

Responsibilities

• Develop, maintain and supply training materials, sessions and solutions
• Provide support to state agencies having delegation of purchasing authority
• Maintain the PeopleSoft item file and bidder registration information
• Act as a functional resource in purchasing software applications and technology-related projects
• Assist the IDOA Public Works, Strategic Sourcing, Travel Division and Vendor Management functions and initiatives
• Perform audits to confirm state agency compliance with procurement laws and policies