U.S. Cable Industry Announces New

K-12 Bridge to Broadband Initiative to Help Connect Students to Broadband for Remote and Hybrid Learning

AT&T

• Click here for updates on AT&T’s COVID-19 Response
• Households with at least one resident who participates in the Supplemental Nutritional Assistance Program (SNAP), may qualify for this Access from AT&T offer.

Charter Communications

• Charter Relaunches Free 60-Day Spectrum Internet & WIFI Offer to Help Connect New Households With K-12 and College Students or Educators
• Click here for updates for Charter Communications’ COVID-19 Response

Comcast

In March 2021, Comcast announced that they have increased the speed of Internet Essentials from 25Mbps/3Mbps to 50Mbps/5Mbpse. Comcast will  keep the price the same at $9.95 per month. This is part of Comcast’s $100M digital equity efforts nationwide.

• Comcast Internet Essentials 10-year Report
• Comcast Internet Essentials updated

Comcast extends 60-days of free internet service to new internet essentials customers

• Originally set to expire on December 31, 2020 the free offer will now be available through June 30, 2021. In addition, Comcast will continue to waive, through June 30, 2021, the requirement that customers not have a past due balance with Comcast to qualify for the free offer.

• Applicants can go to: www.internetessentials.com using any web-connected device, including mobile phones. The accessible website also includes the option to video chat with customer service agents in American Sign Language. In addition, there are two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish.

Comcast’s COVID-19 Response

• Click here to view

Cradlepoint: Learn From Home Solution

• Click here to view

Mediacom Communications

• Mediacom Communications announced the company is extending through the July and August billing cycles a series of previously announced initiatives directed at helping American families address work, education and health care challenges created by the Coronavirus pandemic.
  • Click here to read full announcement

National Digital Inclusion Alliance

• NDIA has compiled a list of resources of Free & Low-Cost Internet Plans. This list is to help low-income households to acquire service at low or no cost.
  • Click here to view

Sparklight

• Sparklight announced it will extend through the end of the year many of its relief measures that were set to expire on June 30, 2020, to support customers and communities in need during the COVID-19 pandemic.
• Customers can call 877-692-2253 for more information.

Indiana Cable & Broadband Members Taking Unprecedented Action to Connect Hoosiers:

Comcast, Charter, and Mediacom are offering new, low-income customers two free months of home internet and raising speeds in those programs:

• Comcast Internet Essentials
• Charter Spectrum Internet Assist
• Mediacom Connect 2 Compete
• Many members have temporarily changed policies, offering more flexibility and working with families to get connected
• Charter expands Spectrum Internet Assist to teachers
• Sparklight/Cable One launches 15mbps internet for $10/mo for families affected by corona virus
• Mediacom reduces cost of Internet 60 to $19.99 per month for next 12 months (currently retails $29.99)
• All members have opened up free public Wi-Fi hotspots across the state and country
• Expanded and free content to keep Hoosiers entertained and inspired!

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