Contact Options
We are receiving higher volumes of calls, wait times may be longer than usual. Thank you for your patience.
If you would like more info on the Indiana Department of Workforce and our programs and services, please contact us using one of the following methods. You can also type your question in the search field located at the top right of this page.
Unemployment Insurance Information
Call the Unemployment Insurance (UI) Division.
Phone: 1-800-891-6499
Web Chat: Start your session
Benefit Call Center Hours
Monday-Friday: 8:00 AM to 5 PM Eastern
Saturday – Sunday: Closed
Tax Call Center Hours
Monday-Friday: 8:00 AM to 4:30 PM Eastern
Saturday - Sunday: Closed
Interpretation available upon request - Interpretación disponible a pedido
TDD/TTY: The TDD/TTY line is restricted to calls for the deaf and hard of hearing. No calls will be taken on this line unless the caller requires such service due to being deaf or hard of hearing. Phone: 317-232-7560
Email the Unemployment Insurance (UI) Division.
** Please include the following details in your email**
- Are you a claimant or an employer?
- Your last name
- The last 4 digits of your social security number or employer account number
- Zip code of residence
General DWD
Contact Methods.
Mailing Address:
Indiana Department of Workforce Development
Indiana Government Center South
10 North Senate Avenue
Indianapolis, IN 46204
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WorkOne Virtual Services
Give us a call for WorkOne Services.
Call us at 1-888-436-9092 or use the chat feature on our job seekers page.
Check out other resources
to help guide you in your search.
WorkOne Virtual Services Phone and Chat Hours of Operation
Monday through Friday:
8:00am to 4:30pm ET
Calls left after hours will be addressed the next business day.
Free job and career search opportunities for your next great job
Free virtual tools and workshops to enhance your job seeking skills
Free training options