The Indiana Health Coverage Programs (IHCP) uses webinars to help providers learn about new policy initiatives and billing guidance. All webinars are accessible through this webpage. The webinar presentations are hosted by staff members of the Office of Medicaid Policy and Planning (OMPP). Near the conclusion of each live presentation, providers have an opportunity to ask questions and offer feedback.

Upcoming live webinars will be announced in IHCP Bulletins and news announcements and through provider associations. Recordings of past webinars are also accessible from this page.

Upcoming Webinars (Live Presentations)

Links to upcoming live-streaming webinars will be added here as they are announced.

Past Webinars (Recorded Presentations)

Links to recorded presentations from past webinars are added as they become available (for EVV-related webinars, see the Electronic Visit Verification page):

• IHCP Live Monthly Townhall (Electronic Visit Verification) (June 12, 2024)
• IHCP Live Monthly Townhall (OMPP HCBS Certification Portal) (June 5, 2024)
• IHCP Live Monthly Townhall (Electronic Visit Verification) (May 15, 2024)
• IHCP Live Webinar (New HCBS Provider Certification Process) (May 1, 2024)
• IHCP Live Monthly Townhall (Emergency Services Only) (April 24, 2024)
• IHCP Live Monthly Townhall (March 6, 2024)
• Monthly Policy Updates (Bulletins During November) (Dec. 13, 2023)
• Monthly Policy Updates (Bulletins During October) (Nov. 16, 2023)
• Monthly Policy Updates (Bulletins During September) (Oct. 4, 2023)
• Monthly Policy Updates (Bulletins During August) (Sept. 13, 2023)
• Monthly Policy Updates (Bulletins During July) (Aug. 9, 2023)
• Monthly Policy Updates (Bulletins and Banner Pages During June) (July 12, 2023)
• Nonemergency BLS/ALS and Nursing Facility Transportation Carve-Out Readiness (June 22, 2023)
• Monthly Policy Updates (Bulletins, Banner Pages and Kepro [Acentra Health] Updates During May) (June 14, 2023)
• Nursing Facility Nonemergency Transportation Carve-Out (June 8, 2023)
• Nonemergency BLS and ALS Transportation Carve-Out (June 8, 2023)
• Monthly Policy Updates (Bulletins and Banner Pages During April) (May 10, 2023)
• Monthly Policy Updates (Bulletins and Banner Pages During March) (April 12, 2023)
• Monthly Policy Updates (Bulletins and Banner Pages During January and February) (March 8, 2023)
• Monthly Policy Updates (Bulletins and Banner Pages During December) (Jan. 4, 2023)
• Monthly Policy Updates (Bulletins and Banner Pages During November) (Dec. 1, 2022)
• Monthly Policy Updates (Bulletins and Banner Pages During October) (Oct. 26, 2022)
• Monthly Policy Updates (Bulletins and Banner Pages During September) (Sept. 28, 2022)
• Monthly Policy Updates (Bulletins and Banner Pages During August) (Aug. 31, 2022)
• Monthly Policy Updates (Bulletins and Banner Pages During July) (July 28, 2022)
• Monthly Policy Updates (Bulletins and Banner Pages During June) (June 29, 2022)
• Monthly Policy Updates (Bulletins and Banner Pages During May) (May 26, 2022)
• Monthly Policy Updates (Bulletins and Banner Pages During April) (April 27, 2022)
• Monthly Policy Updates (Bulletins and Banner Pages During March) (March 23, 2022)
• The IHCP Policy Consideration Process (March 9, 2022)
• Monthly Policy Updates (Bulletins and Banner Pages During February) (Feb. 23, 2022)
• Interview with the Medicaid Pharmacy Director (Feb. 9, 2022)
• Monthly Policy Updates (Bulletins and Banner Pages From Dec. 30 Through Jan. 20, 2022) (Jan. 26, 2022)
• Monthly Policy Updates (Bulletins and Banner Pages From Dec. 2 Through Dec. 30, 2021) (Jan. 5, 2022)
• Women’s Health (HIP Maternity and Updates to Maternity Billing with TPL) (Dec. 15, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages From Oct. 28 Through Nov. 30, 2021) (Dec. 1. 2021)
• Medicare Crossover (Navigating Claims for Dual Eligible Members) (Nov. 10, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages From Aug. 24 Through Oct. 21, 2021) (Oct. 27, 2021)
• Third-Party Liability Questions From May 2021 IHCP Live Webinar (Sept. 15, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages During August) (Aug. 25, 2021)
• Ethical and Compassionate Tapering of Opioid Treatments (Hosted by Dr. Noah Nesin) (Aug. 12, 2021)
• Conversation With Program Integrity Director (Aug. 11, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages From July 2, 2021, Through July 27, 2021 (July 28, 2021)
• The DFR and OMPP: Working Together for Hoosiers (July 14, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages From May 28 Through June 24, 2021) (June 30, 2021)
• Understanding Prior Authorization (June 16, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages During May) (May 26, 2021)
• Third-Party Liability Program (May 12, 2021)
• Monthly Policy Updates (Provider notices published During March and April) (April 28, 2021)
• UnitedHealthcare Joins IHCP as MCE (April 14, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages From Feb. 23 Through March 25, 2021) (March 31, 2021)
• Presumptive Eligibility (March 17, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages From Jan. 26 Through Feb. 18, 2021) (Feb. 24, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages From Jan. 4 Through Jan. 22, 2021) (Jan. 27, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages During December 2020) (Jan. 13, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages From Oct. 27 Through Nov. 24, 2020) (Dec. 2, 2020)
• Monthly Policy Updates (Bulletins and Banner Pages During October 2020) (Oct. 28, 2020)
• Monthly Policy Updates (Bulletins and Banner Pages From Aug. 25 Through Sept. 25, 2020) (Sept. 30, 2020)
• Place-of-Service (POS) Code Set (July 29, 2020)
• Monthly Policy Updates (Bulletins and Banner Pages From June 23 Through July 16, 2020) (July 22, 2020)
• Monthly Policy Updates (June 24, 2020)
• Preparing for the Annual Seminar (May 20, 2020)
• COVID-19 Updates (Response to Previous MCE Questions) (May 6, 2020)
• COVID-19 Updates (Bulletins From April 9 Through April 14, 2020 – Responses to Questions) (April 15, 2020)
• COVID-19 Updates (Bulletins From March 31 Through April 9, 2020) (April 9, 2020)
• Telehealth Policy and Telemedicine FAQs (COVID-19) (April 1, 2020)
• Changes to Claim-Processing Requirements for MCE Emergency Services (March 24, 2020)
• COVID-19 Discussion, Including Telemedicine Policy (March 23, 2020)
• Ways to Avoid Common Mistakes During the Enrollment Process (Dec. 3, 2019)
• Payment Error Rate Measurement (PERM) (Nov. 27, 2019)
• Important Updates and Billing Guidance for Vaccines for Children (VFC) Services (Nov. 12, 2019)
• Changes to Provider Enrollment Requirements (May 21, 2019)
• Changes to Filing Claims and Documenting Medical Records (May 14, 2019)
• Diabetes Self-Management Training (April 18, 2019)
• Home- and Community-Based Services (HCBS) - Payment Rate Methodologies (March 18, 2019)
  – For more information about this project, refer to the 2019-2020 HCBS Rate Methodology Project webpage at in.gov/fssa/ompp.
• Community Mental Health Center (CMHC) Providers - How to Obtain Signatures on Treatment Plans (March 14, 2019)

Instructions for Accessing the Webinars

To access the webinars (both live-streamed and recorded, past presentations), installation of the Microsoft Teams desktop application is recommended. When logging in to a webinar for the first time, the user will be prompted to download the free application.Prior to the webinar, the user can go to the Download Microsoft Teams webpage to download the desktop and/or mobile application.Audio is voice-over-internet, so speakers or a headset will be required to hear the presentation. Alternatively, attendees can join by calling in (audio only). More ways to join are available for each webinar in the news announcements. Live webinars with Q&A participation will use text-based chat boxes.