The Indiana Health Coverage Programs (IHCP) will host the 2024 IHCP Works annual provider seminar Oct. 8 through Oct. 10, 2024, at the Plainfield Embassy Suites, located just southwest of Indianapolis. The IHCP wants to note that this is a new location for the annual seminar.
Session Information
The 2024 IHCP Works seminar will include educational sessions presented by IHCP partners, including the Indiana Family and Social Services Administration (FSSA), Gainwell Technologies, Acentra Health, Anthem, CareSource, Humana, Managed Health Services (MHS), MDwise and UnitedHealthcare. Topics from IHCP partners will include prior authorization (PA), provider enrollment, behavioral health and waiver services, among others.
For more information about the full seminar lineup, including descriptions and the daily schedule, see the 2024 IHCP Works Session Descriptions and Schedule.
Presentation PDFs for all the sessions are posted at the bottom of this webpage.
Seminar Registration
Providers are requested to register for the seminar online at the 2024 Works Annual Seminar events website, powered by Results@Hand. Providers now have the option to request any Americans with Disabilities Act (ADA) accommodations they need to fully experience the seminar. When providers register for the IHCP Works annual provider seminar, they receive a registration confirmation immediately to the registered email address.
Note: Registered attendees are encouraged to use the R@H ConferenceBeat Event app, which can be downloaded on the App Store or via Google Play, to view or update their schedule of sessions, access a hotel and conference center map, and more. This information can also be accessed from a web-based browser, by logging in to the 2024 IHCP Works Annual Seminar app website, powered by Results@Hand.
Providers that previously registered for the 2023 IHCP Works annual seminar or one of the 2024 spring IHCP Roadshows are already registered for the 2024 IHCP Works and can log in to their existing profile on the ConferenceBeat app or the 2024 IHCP Works Annual Seminar app website. The profile can be updated with any changes to the provider’s demographic information. Changes to session selections can be made at any time. This year, providers are asked to check in to each session they attend.
Walk-in registrations will be allowed; however, it is not recommended, as space is limited. The most popular sessions reach capacity well before the start of the seminar. Walk-in registrants will be allowed to attend sessions only if space is available.
Business casual attire is recommended for comfort. Consider layering to accommodate variations in room temperature. Beverage service will not be available; however, a restaurant, early morning coffee bar and snack shop are available at the facility where drinks, snacks and lunch can be purchased. Drinks other than water are not permitted in the conference meeting rooms. Outside food is also not permitted in the conference meeting rooms.
Seminar Location and Hotel Information
The seminar will be held at the following location:
Embassy Suites Event Center
2353 Perry Rd.
Plainfield, IN 46168
Note: Please do not call the hotel to register for seminar sessions.
The Embassy Suites hotel and the event center are located in the same building, but they have different addresses due to the building size. Providers that are attending the seminar but are not staying at the hotel are advised to navigate to the 2353 Perry Road address. Providers that are staying at the hotel for the duration of the seminar should navigate to the following location:
Plainfield Embassy Suites
6089 Clarks Creek Rd.
Plainfield, IN 46168
Free parking is available on the surface lots of the hotel.
The Plainfield Embassy Suites Event Center is located southwest of Indianapolis on Perry Road, east of Quaker Boulevard. For directions from a specific location, please use the Maps app on a cell phone or visit a map search website such as maps.google.com.
Reminder to providers: Please do not bring personal health information (PHI) to the seminar.
Seminar Presentations
The presentations shown here will also be accessible through the ConferenceBeat app and the 2024 IHCP Works Annual Seminar app website. Providers are advised to print paper copies of each presentation for reference, if desired. Paper copies of the presentations will not be provided at the seminar.
FSSA Presentations
- Transforming Indiana’s Behavioral Health System: 988 and CCBHC (Certified Community Behavioral Health Clinics) (FSSA)
- Program Integrity Self-Audit (FSSA)
- Waiver Updates (FSSA)
Gainwell Technologies Presentations
- Fee-for-Service (FFS) Behavioral Health (Gainwell)
- Get to Know Your FFS Remittance Advice (Gainwell)
- Claims: CMS-1500 Claims (Gainwell)
- IHCP Resources and Website Navigation (Gainwell)
- Secure Correspondence: IHCP Provider Healthcare Portal (Gainwell)
- FFS Home- and Community-Based Waiver Services (Gainwell)
Acentra Health Presentations
- Prior Authorization (Acentra Health)
- Prior Authorization: What Comes After Submission? (Acentra Health)
Anthem Presentations
- Behavioral Health (Anthem)
- Care Central Application (Anthem)
- Claims Update and Dispute Process (Anthem)
- Digital Tools (Anthem)
- Home Health Updates Overview (Anthem)
- Indiana PathWays for Aging Provider Onboarding and Orientation (Anthem)
- The LGBTQ+ Community and Healthcare Provider Considerations (Anthem)
- Prior Authorization Utilization Management Discussion (Anthem)
CareSource Presentations
- Behavioral Health (CareSource)
- Claims (CareSource)
- Dental (CareSource)
- Human Trafficking (CareSource)
- Prior Authorization (CareSource)
- Provider Enrollment (CareSource)
- Quality (CareSource)
Humana Presentations
- Behavioral Health (Humana)
- Claims (Humana)
- Person-Centered Care (Humana)
- Prior Authorization (Humana)
- Provider Enrollment (Humana)
- Home- and Community-Based Waiver Services Providers (Humana)
- Working Together to Improve Health (Humana)
MDwise Presentations
- Behavioral Health (MDwise)
- Claims (MDwise)
- Community Outreach and Member Programs (MDwise)
- Health Equity (MDwise)
- Maximizing Efficiency: Provider Customer Service Unit (MDwise)
- Oral Health Matters (MDwise)
- Prior Authorization (MDwise)
- Provider Enrollment (MDwise)
Managed Health Services (MHS) Presentations
- Behavioral Health (MHS)
- Claims: Institutional Claims (MHS)
- Claims: Professional Claims (MHS)
- Dental (MHS)
- Prior Authorization (MHS)
- Provider Enrollment (MHS)
- Social Determinants of Health (MHS)
- Vision (MHS)
UnitedHealthcare Presentations
- Behavioral Health (UnitedHealthcare)
- Claims (UnitedHealthcare)
- Community and State Provider Quality Outreach (UnitedHealthcare)
- Digital Solutions (UnitedHealthcare)
- Enrollment and Credentialing (UnitedHealthcare)
- Home- and Community-Based Services (HCBS) 101 (UnitedHealthcare)
- Prior Authorization (UnitedHealthcare)
Questions
If you have questions about the seminar, please contact the IHCP Works Seminar voicemail at 317-488-5072.