Ask INPRS FAQs

Ask INPRS is our self-service tool for frequently asked questions. You can search for answers in our online FAQ knowledge base using keywords and phrases 24/7 here.

INPRS Member Advocates

You can reach our Member Advocates Team (MAT) by phone toll-free at (844) 464-6777 (844) GO-INPRS |  8:00 a.m. to 8:00 p.m.

Before you call, remember to have your Social Security number (SSN) and passcode ready. If you don’t have your SSN/passcode, stay on the line to speak to a representative.

Email Us

For information regarding how the INPRS system works (including participation in any of the seven funds, service credit information, and pension estimates), please click here.

Information such as transaction requests, specific account information, or distribution requests, is best accessed through our Member Service Center or secure website. With your SSN and passcode, you may call (844) GO-INPRS or click on "Login to myINPRSretirement" in the main menu above for self-service.

Are you a member of the media?

Please go here for contact information.

INPRS Offices

Regular business hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. (INPRS offices are open on Presidents' Day. They will be closed on other state and federal holidays, primary and general election days, and Christmas Eve and New Year's Eve.)

Mailing Address

One North Capitol, Suite 001
Indianapolis, IN 46204

• Map & Directions

Central Fax Number

• Toll-free: (866) 591-9441

Are you an Employer who Administers an INPRS plan?

The Employer Advocate Team (EAT) handles employer-related issues and questions by phone at (888) 876-2707 from 8:30 a.m. to 4:30 p.m. and by email.

Plan Updates and Social Media Accounts

Be sure to read your quarterly newsletter for the latest updates on your plan. You can also connect with us on social media via Facebook, Twitter, and Instagram.

Retirement Medical Benefits Account Plan

For phone numbers and information regarding Retirement Medical Benefits Account Plan, go here.

https://twitter.com/INPRS