Our Quick Reference Guides (QRGs) provide high-level overviews of the most commonly performed functions in the ERM application. Most are one page, front and back. To view our QRGs, choose from the links below.
- Active Member Management
- Adding Contacts and Users
- ERM Overview
- ERM Enrollment Decisions and Timeline
- Joining or Enlarging Process
- Employer Reporting in ERM
- Getting Started in ERM
- Inactive Member Management
- Manage Submission Contacts and Users
- Member Enrollment
- Member Exception Queue
- Missing Member Report
- W&C Error Resolving
- W&C Submission Reports
- W&C Exception Queue Troubleshooting
- W&C Upload & Online Entry
- W&C Bulk Uploads
- W&C File Upload Troubleshooting