Article

CAI Workforce Management Solutions

The State of Indiana has contracted with CAI for Managed Service Provider services (QPA 58993). CAI presented a Town Hall Introduction and the recording is available at this location CAI Town Hall and click here for the slide presentation.

CAI is the one-point-of-contact for contingent administrative and clerical, medical, and IT labor for government in the state of Indiana. Email: Indiana.HELP@cai.io

In its MSP role, CAI works with purchasing, human resources, and the various departmental managers involved, as well as any other support agencies, to relieve the burden of procurement and administration of contract labor. The on-premises, industry experts including account managers, client advocates, training specialists, and concierge staff provide hiring managers unparalleled responsiveness, resource quality, problem resolution, and escalation support.

Contact FSSA Procurement for assistance.

We have three hiring categories for staffing in the MSP program, IT, Admin-Clerical, and Medical.:

Recruited– vendors submit candidates to an open posting in VECTOR. Managers interview and select the candidate. When the posting is created, a job code is determined with the manager and is included in the posting title.

Selected Resource Program – when a hiring manager has a need and knows who he wants to hire in advance, the position is not competitively bid. The candidate is hired through the SRP program which provides the candidate to the State at a pre-negotiated, contractual mark up that is lesser than that of recruiting vendors. The posting is created and the selected candidate is submitted to the posting. Job codes are not assigned to these positions as they are most often very unique and specialized skill sets that are not on the State’s rate card. Reporting is conducted separately in the system for SRP candidates and is not driven off of a job code as it is in the recruited scenario above.

Required documents

• Admin-clerical job
  • Submit the request online
  • Form
• IT job posting
• PeopleSoft HR - contractor setup

General information

• Glossary of terms
• Features and benefits
• Hourly rates for IT job categories

Managers

• Hiring manager guide

BU 500 DFR

• SOW for DFR professional services - contract amendment

Vector

• Vector log-in page
• Client guides
  This is your place to find the most current guide(s) to get started, and to continue working with Vector.