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Americans with Disabilities Act and Accessibility Resources

FSSA is committed to best serving all Hoosiers, including those with disabilities. The Office of Healthy Opportunities and the Division of Disability and Rehabilitative Services, work together to lead the agency’s efforts to ensure programs and services are accessible to all.

Contact ada@fssa.in.gov or call 317-234-3905 with questions.

FSSA ADA Policy:

The agency is in the process of finalizing our ADA policy and related processes. The policy will be posted to this page when it is available.

The following policies are coming soon.

• Print communications policy
• Grievance / complaint policy
• Web accessibility policy

Website Content:

If the format of any material on our websites interferes with your or client/members’ ability to access information, please contact the Office of Communications and Media at printing@fssa.in.gov. To enable us to respond in a manner most helpful, please indicate the nature of the accessibility issue and the web address of the impacted material.

If you would like to add content to any FSSA website, please ensure that files are Section 508 compliant before submitting a web request. The Office of Communications and Media has compiled guidance on compliance, which is available in the document below.

• Accessibility Guide

Agency and State of Indiana Resources:

• State Personnel Department ADA resource page
• Governor’s Council for People with Disabilities
• Requesting notices or correspondence in accessible text formats
• State of Indiana WorkSmart 365: Accessibility in Microsoft 365
• Deaf and Hard of Hearing Services – interpretation and communication requests
• Blind & Visually Impaired Services – resources on topics including awareness, advocacy, equipment and technology
• IN.gov accessibility policies and assistive technology help

Training

• Requesting notices or correspondences in alternative text formats.