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System Rules

To provide the safest and most comfortable experience for all riders, the following system rules have been established. Failure to respect any of these system rules may result in removal from the bus and possible banning.

System Rules

  1. All riders are required to pay the appropriate fare and present ID for discounted fare
  2. Front seats are reserved for ADA disabled passengers and the elderly
  3. Mobility devices must meet ADA guidelines and must be secured by the driver
  4. Children must be removed from strollers while riding on the bus
  5. Strollers must be folded up and placed out of the aisle
  6. Passengers must never cross in front of the bus
  7. Passengers must follow driver and CityBus staff instructions
  8. No Loitering on the bus or at the CityBus Center, which includes:
    • Remaining on the bus for more than one complete trip or remaining at the CityBus Center for more than one hour without being ticketed for another trip
    • Being present on the site of the CityBus Center more than 15 minutes before services have commenced for the day or more than 15 minutes after services have ceased for the day
  9. The following are prohibited:
    • Open containers of food, drink, or alcohol on the bus
    • Possession of any unlawful weapons or illegal substances on the bus or on CityBus property
    • Damaging, defacing, or the destruction of CityBus equipment, facilities, or properties
    • Any attempt to steal CityBus property or that of another CityBus patron or employee, or to maliciously destroy the property of a CityBus patron or employee
    • Creation of any public disturbance including the use of obscene language, deviant, threatening, or abusive behavior, whether in general or directed at any specific person or persons
    • Offensive smells or sounds that constitute a nuisance
    • Sleeping at the CityBus Center or on any other CityBus property
    • Smoking, vaping, or use of tobacco products in and around the CityBus Center and on all buses
    • Cylinders of propane or other gases, excluding medically required oxygen
    • Liquid fuel, such as gasoline, kerosene, and other lighting fluids
    • Previously used gasoline containers
    • Liquid Batteries (such as car batteries). Batteries used for ADA mobility devices and sealed batteries, such as lithium ion batteries, are permitted on-board.
    • Bulky items that obstruct the aisle such as e-scooters, bicycles, furniture items, etc.
    • Liquid chlorine and bleach
    • Spray paint, turpentine, and paint strippers
    • Explosives
    • Non-legal fireworks (as defined by local and state law)

Policies and Procedures

Safe Transit Practice and Procedure

Responsibility Towards Vulnerable Minor Bus Riders Policy