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New Castle Correctional Facility

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New Visitor Registration Process

Step 1: Register for ViaPath

All Visitors must register for a ViaPath Account and be approved before scheduling in-person and online visits.

Register Now

Step 2: Supplemental Documentation

Failure to submit this additional documentation could cause a delay in your application or may cause your application to be rejected.

Search Visitation Coordinators

Step 3: Schedule Visit

Already registered? Remember all visitation requests observe Eastern time. Available dates and times will be listed for that incarcerated individuals facility.

Schedule Visit

New Castle Correctional Facility Visitation


Visiting Hours*

Mon - Sun & State Holidays |  8:00 AM - 3:30 PM
Visitation times are dependent on unit placement of each incarcerated individual please refer to ViaPath when scheduling for available times specific to your loved one.

General Population | No Visits Wed, Every Other Weekend
Unit L | Weekends
Units M, 01,02 & 04 | No Visits Wed, Video Visits Only
Restricted Housing & 03 | Two (2) Weds per Month Until 12:00 PM
Mental Health Unit | Weds, Restrained Until 12:00 PM

*Due to numerous security reason our facilities visiting hours and policies are subject to change. For the most current information please follow our facilities Facebook page or call the facility hotline.

General Rules

All visitors must register and be approved before scheduling a visit. Visitors who have already registered for video visitation through ViaPath will not need to register again.

  • Incarcerated individuals can receive a visit from the same person every fourteen (14) days
  • Visitations will be limited to one (1) hour but may be limited to thirty (30) mins depending on space availability
  • Only one (1) adult will be allowed
  • Minors are not permitted to visit the infirmary
Special Visit Request

Must be submitted in writing from the incarcerated individual to their Unit Manager 7 days prior to the date that the special visit is being requested. The decision will be given to the incarcerated individual and is responsible for advising the visitor of the decision.

Visitors with Disabilities

Visitors who require a reasonable accommodation for a disability must contact the staff member responsible for processing visitors.

Request Reasonable Accommodation for Your Visit

Attorney Visits

Attorneys visits will not be considered as part of the offender's regular visitation schedule and these visitors need not be on the visitation list. All attorney visits are schedule by the Facility Litigation Liaison.

Availability of space, security and safety of the facility determines if a special area may be set aside for attorney-client visits. If space is available, arrangements also may be made to allow clergy or approved spiritual advisors to have a separate space, outside of the regular visiting room/area, to meet with the incarcerated individual. In both cases, such space shall be observable by staff; however, staff shall not listen to the conversations.

Search Facility Litigation Liaisons

Resources

Community Advisory Board


Community Advisory Board meet twice per year (every six months) but may meet more often as appropriate.

Purpose

  • To open avenues of communication between the facility and the communities near its operation;
  • To assemble an eclectic group of community stakeholders to observe the operations of the facility from time to time, and to advise facility administrative staff on quality of life issues, and provide diverse perspectives on the effectiveness of facility operations and programs;
  • To assist with the recruitment of a diverse and professional workforce;
  • To promote the hiring of former incarcerated individuals;
  • To help identify available community resources that could enhance the facility’s operation; and,
  • To assist with promoting community awareness and understanding of correctional issues, and facility and Department initiatives.

Programs


For more information about the variety of programs the IDOC offers, please visit the Programs page. Note: Programs vary from facility to facility and are subject to change. Not all incarcerated individuals qualify or are appropriate for every program, individuals should work with their assigned case manager to see which programs they are eligible for.

*Test Assessing Secondary Completion (TASC)
*Literacy/Life Skills
*English as Second Language (ESL)
*Thinking for a Change 4.0 (T4C)
*Addiction Recovery
*Purposeful Living Units Serve (PLUS)
*Career Development Training
*Indiana Sex Offender Management and Monitoring (INSOMM)
*Military Veterans Unit (HUMV)
*Vocational-Building Trades, Horticulture, Culinary Arts, Barbering, In2Work (Aramark), Master Student/Master Employee, and Business Computer Applications
*Department of Labor (DOL) Apprenticeships
*Creative Arts Program (CAP)
*Canine Companion
*Striving Towards a New Direction (STAND)
*Indiana Pre-Release Orientation
*Holistic Orientation and Progressive Environment Unit (HOPE)
*Sober Housing Addiction Recovery Environment (SHARE)
*Suicide Companion
*ACT Phase 5 (Action-Consequences-Treatment)
*Outpatient Psychiatric Services
*Anger Management
*Healthy Relationships

About New Castle Correctional Facility

The New Castle Correctional Facility was established in 2002 as the first Indiana Department of Correction owned, privately managed correctional facility in the state. The contract was awarded in 2005 to The GEO Group, Inc. The facility has a maximum capacity of 3,200 adult male incarcerated individuals with security levels 1-4, special needs, and maximum security. The GEO Group, Inc. works with partners to offer a vast array of services to incarcerated individuals. This includes specialized medical care, educational and therapeutic programming, and vocational opportunities.

  • I'm Interested in Volunteering

    Volunteers play a vital role helping the incarcerated population make a successful transition back into society.

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  • I'm Interested in a Career in Corrections

    Looking for an exciting new career path? Let us help you find one with the Indiana Department of Correction.

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New Castle Correctional Facility Address

Facility Physical Location

New Castle Correctional Facility
1000 Van Nuys Road, P.O. Box E
New Castle, IN 47362

Phone | (765) 593-0111


Send Mail to an Incarcerated Individual

Offender Full Legal Name, DOC #
New Castle Correctional Facility
1000 Van Nuys Road, P.O. Box E
New Castle, IN 47362

Reminder - Address both envelope and letter. All incoming and outgoing mail is opened, examined, and read by designated facility staff.

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Switch between public and staff portal to access facility specific content and resources for IDOC Staff.

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