Accessibility at INDOT

The Americans with Disabilities Act of 1990 (ADA)

Title II of the ADA applies to all public entities. It requires INDOT to remove architectural and programmatic barriers that exclude qualified individuals with a disability. The ADA also requires INDOT, upon request, to make reasonable modifications to its policies and programs to ensure that qualified individuals with disabilities have an equal opportunity to enjoy its programs and activities. INDOT is not required to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

• The Americans with Disabilities Act (42 USC 12131) PDF | Text
• Title II of the Americans with Disabilities Act Implementing Regulation (28 CFR 35) PDF | Text

Section 504 of the Rehabilitation Act of 1973

Under Section 504, no qualified individual with a disability shall, solely, by reason of his disability, be excluded from participating in, be denied the benefits of, or be subjected to discrimination under any program or activity that receives or benefits from Federal financial assistance. Section 504 requires that INDOT ensure that all pedestrian facilities meet the minimum accessibility design requirements set forth by law.

• Section 504 of the Rehabilitation Act of 1973 (29 USC 794) PDF | Text
• Section 504 of the Rehabilitation Act of 1973 Implementing Regulation (49 CFR 27) PDF | Text

• Section 504 Nondiscrimination Policy
• INDOT’s ADA Transition Plan
• Section 504 Nondiscrimination Policy Arabic
• Section 504 Nondiscrimination Policy Burmese
• Section 504 Nondiscrimination Policy Chinese
• Section 504 Nondiscrimination Policy German
• Section 504 Notice Burmese
• Section 504 Notice German

INDOT invites you to participate in our community advisory working group, which we have recently expanded to include regional working groups with each of our six (6) INDOT districts represented.

• ​​​​INDOT Districts

Our working group hosts six (6) public meetings each year and invites Indiana Communities in the host district to attend and discuss our ADA Transition Plan together with their in the context of community.  We welcome and encourage public input on our planned ADA remediation projects as well as input related to the accessibility of our programs.  The focus of these meetings is centered around accessibility of INDOT-owned and controlled programs and facilities and local programs as they relate to and intersect INDOT’s program areas.

• The INDOT Amended ADA Advisory Working Group Charter provides more information about our working group.

Upcoming Meetings

• May 1, 2018 5:30 pm - 7:30 pm
  • 5333 Hatfield Road, Fort Wayne, IN 46808
  • Registration
  • Agenda

Current Working Group Members

• If you are interested in participating on our working group or as part of our regional working group in your district, please submit a resume and a cover letter to our ADA Coordinator explaining why you are interested in participating and how you envision contributing to our objectives.  Please read the charter and try to attend at least one meeting prior to submitting an application.  Our charter details member responsibilities.  These are voluntary representative positions and do not include and compensation.

Complaints may be filed by any person who believes that they have been excluded from participation in, denied the benefits of, or otherwise subjected to discrimination under any INDOT service, program, or activity whether federally funded or not, based on their race, color, national origin, gender, age, disability, ancestry, income status or Limited English Proficiency. A complaint may also be filed by a representative on behalf of such a person. The signed complaint must be filed within 180 days of the date of the alleged discrimination. INDOT will promptly investigate all properly submitted complaints of alleged discrimination.

INDOT will also attempt to resolve such complaints and will take corrective action upon a finding of a substantiated complaint. Within 60 days of the date a complaint is received, INDOT will submit its final investigative report to FHWA. INDOT's complaint process provides a procedure for appeal of all unsubstantiated claims of discrimination.

Complaints may be filed using any one of the following methods:

1. Print a Title VI Complaint Form, complete, sign, date and return the form to Barbara Malone, Esq., Title VI/ADA Program Manager, Economic Opportunity Division, INDOT, 100 N. Senate N750, Indianapolis, IN 46204. )
2. Complete the online Complaint Form.
3. Write out the complaint in your own words and include:
   • Your name, address and telephone number. If you are filing a complaint on behalf of another person, include their name, address, telephone number and your relationship to that person.
   • The name and address of the person, company, agency, institution, or department you believe discriminated against you.
   • A description of how, why and when you believe you were discriminated again. Include as much detail and information as possible about the alleged acts of discrimination.
   • The names of any persons that can be contacted for additional information to support or clarify your allegations.

A complainant's identity shall be kept confidential except to the extent necessary for carrying out an investigation. If INDOT determines that it is necessary to disclose the complainant's identity to the alleged person who discriminated or a third-party, then INDOT must first obtain the written consent of the complainant. Furthermore, a complainant's written consent must be obtained before a copy of the complaint may be provided to the person alleged to have discriminated against the complainant or any third-party.

Complaint Form PDF | Word

Complaint Consent/Release Form PDF | Word

Notice of Complaint and Interviewee Rights

In accordance with the Americans with Disabilities Act (ADA) and with advance notice, INDOT will provide accommodations for persons with disabilities requiring auxiliary aids including but not limited to sign language interpretation, alternative format documents and other ADA supportive services.

If you require assistance completing this form you may contact Erin Hall at 317-234-6142 or email me at ehall2@indot.in.gov.

Should additional accommodation be required such as Braille or a large print document please contact Rickie Clark, INDOT Office of Public Involvement at 317-232-6601 or e-mail rclark@indot.in.gov.   In addition and in accordance with Title VI of the Civil Rights Act of 1964, INDOT will provide accommodations for persons of Limited English Proficiency (LEP) requiring auxiliary aids and/or supportive services including but not limited to in-person language interpretation, alternative format documents and other services as needed.  Should accommodation be required please contact Rickie Clark, Office of Public Involvement at (317) 232-6601, or email rclark@indot.in.gov.

Our grievance form is also available in Spanish, English and Burmese.

INDOT is committed to meet the accessibility and mobility needs of blind, low-vision, deaf, and hearing impaired persons in a non-discriminatory manner consistent with the intent and/or requirements of the Americans with Disabilities Act of 1990 (ADA) and Section 504 of the Rehabilitation Act of 1973 (Section 504). As an agency, INDOT is committed to implementing the installation of accessible pedestrian signals to ensure that where our pedestrian facilities communicate information, we also include features that provide information in a format that is accessible to individuals who are blind, have low vision, are deaf, or have impaired hearing.

• INDOT Accessible Pedestrian Signals (APS) Policy

Requests for the installation of an APS may be filed by the following method:

• Print an External Request Form for the Installation of Accessible Pedestrian Signal (APS), complete, sign, date, and return to the appended address.

INDOT will acknowledge receipt of a request within 15 business days and conclude all external requests in writing within 90 days of a properly submitted request.

In the spirit of this commitment, Indiana Code 4-13.1-3 was created to ensure all state information technology equipment, software, and systems used by the public or state employees complies with the accessibility standards of Section 508 of the Federal Rehabilitation Act of 1973 (Section 508).

With the guidance of the state's Assistive Technology Standards Group (ATSG), we are making progress toward this commitment. We are continually monitoring pages on our site and making necessary modifications to remove accessibility obstacles.

Assistive Technology Help

• The mission of ATTAIN, Inc. is to ensure that all people of all types of abilities in Indiana have access to assistive technology.
• The mission of the Indiana Governor's Planning Council is to promote public policy, which leads to the independence, productivity and inclusion of people with varying abilities in all aspects of society.
• The Indiana Protection & Advocacy Services protects and promote the rights of individuals with disabilities, through empowerment and advocacy.
• The World Wide Web Consortium's (W3C) Web Accessibility Initiative (WAI) is committed to leading the Web to its full potential, promoting a high degree of usability for people with all types of abilities.

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INDOT is committed to providing resources and technical assistance regarding the Americans with Disabilities Act of 1990 (ADA), as amended, and Section 504 of the Rehabilitation Act of 1973 (Section 504). Please do not hesitate to contact us with any questions.

The Americans with Disabilities Act of 1990 (ADA)